Latest APP Update (GDPR)

We have just completed a major system update to help provide even more flexibility and become GDPR compliant

We will be providing more information on how to get the most out of some key features over the coming days but below you can see our change log which details each change

The most significant additions are to the custom fields which now provide options to add consent to send marketing emails and you can choose between text fields and drop downs

To help understand the information this is what each tag means below

[ADD] New feature added

[BUG] Bug found and fixed

[CHG] Either changed function or improved it

[IMP] Improved performance

[ENH]  Enhancement to existing feature

[ADD] - The "Use for" from delivery servers has been added

[ADD] - Added separate views for Regular and Autoresponders

[ADD] - Added ability to sort Regular and Autoresponder campaigns

[ADD] - Added checkbox fields for forms

[ADD] - Added description text area for all list custom fields

[ADD] - Added consent checkbox fields for forms

 [ADD] - Plain text only campaigns will render in html mode for the web version

 [BUG] - Fix a bug where campaign queue tables wouldn't be populated for autoresponders

[CHG] - "Email blacklist suggestions" have now become "Block email requests"

[CHG] - When submitting data at "Block address" page, subscriber will get a confirmation email and the email will be blacklisted automatically upon confirmation

 [ENH] - The translate command will now preserve the translated strings existing in the translated files

 [ADD] - Added PHP info from CLI to backend > misc > php info

[ADD] - Added ability to add extra tags per campaign basis

[ADD] - Added customer export ability for account, api keys, bounce/fbl/delivery servers, email box monitors, campaigns, campaign tags

[ADD] - Added customer export ability for lists, messages, sending domains, tracking domains, suppression lists, templates, template categories 

[ADD] - Added Email Lists export ability

[ADD] - Added ability to export subscriber profile per list

[ADD] - Added ability to export campaigns sent to a subscriber

[ADD] - Added a new delivery server type, postmastery (https://www.postmastery.com/)

[ADD] - Added the "name" attribute for campaign templates

 [IMP] - Improved delivery servers quota checks, now they are very strict with a very small leeway

 [ADD] - Added "Last 7 days subscribers activity" graph for each list

[ADD] - Added ability to create a campaign only for a single subscriber

 [ADD] - Added PostMark delivery server type

 [ADD] - Added ability to take List Subscriber Actions into consideration in import too

 [ADD] - Added ability to select the subscriber status when copy emails into a list from another list

 [ADD] - Added ability to resend campaign stats after 24 hours too

We are committed to improving the app and we are constantly working on festures to help you get even better results

This is how to deal with spam requests (Very Funny watch)

Check out the videos below, this is the funniest thing I have seen for a long time and if you ever wondered if video marketing does work the video below has 27 million YouTube views!

How to Guarantee emails are delivered to the Inbox

The quickest and easiest way to get your emails delivered to the inbox is to ask your subscribers to whitelist your email

You can ask your subscribers to do this straight away or wait until you have provided 3-4 emails of useful, valuable content which is do how I prefer to do it

This is so simple yet massively effective.  We have provided details below for all the major ISPs whitelist requirements and if you see a significant amount of your subscribers are using services other than Gmail it can be a great way to boost your open rates providing details of the service providers whitelist requirements

We've listed the services below in alphabetical order to make them easier to find but start with Gmail because they are the major player


Here’s what to do:

To make sure you don’t miss any updates or announcements, just add [your brand here] newsletter to your Primary Gmail tab:
  • Drag‘n’drop this message from the Promotions tab to the Primary tab.
  • A question will pop up asking if you want to do the same for all messages from [your from address here].
  • Answer Yes to confirm.
Thats it, you will never miss any important updates or news because all of our emails will now be delivered to the Primary tab.


AOL WebMail

Open the email.

Click on the sender's name and email address.

Click "Add to Address Book" in the window that appears.

Enter any additional information.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

AOL (version 9.0 or higher)

Copy the "from" address from the latest email (or you can copy the addresses listed above).

In the pop-up box, select Add.

Paste the copied address/type the address required in the Other email field.

Make the newly added address the "Primary email address" by checking the checkbox.

Select Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

AOL 8.0

Select Mail in the Menu on the top of the screen.

Select Mail Controls.

The Mail Control Screen would be displayed. Select Next.

Select Customize Mail Controls for this Screen Name and click Next.

You can select "Allow email from all AOL members, email addresses and domains" (allows all emails).

Select Next until the Save button shows up at the bottom.

Select Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

AOL 7.0

Select Mail in the Menu on the top of the screen.

Select Mail Controls.

The Mail Control Screen would be displayed. Select Next.

Select Customize Mail Controls for this Screen Name and click Next.

In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name).

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 AT&T Web Email

Open your mailbox.

Select Options on the top right hand side > Mail Options > Filters > Add Filter.

Select Filters.

Click "Add Filter".

In the top row, labeled From Header, select contains from the pull down menu. Enter the address in the text box next to the pull down menu.

Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).

Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu.

Select the Add Filter button once again.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Comcast SmartZone

Click Address Book.

Click "New" and choose "New Contact".

Add the email address and any additional information.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

Cox.net Email

Go to WebMail Inbox window.

Click "Preferences".

Under General Email Preferences, click Blocked Senders.

Type in the sender or domain you wish to allow in the Exceptions List.

Click Add.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 EarthLink

Open the Address Book.

Click Add.

Enter your contact's domain.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Entourage

Open the email.

Right-click the sender's email address.

Select "Add to Address Book" in the short-cut menu.

Verify the sender's contact details.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

Hotmail

(See Outlook.com Below)

MacMail

Open the email.

Type the sender's email in the Add Entry field on the Allow List.

Verify the sender's contact details.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

McAfee

Click the Allow/Deny menu option in the Control Console

Enter the recipient's email address in the Add Entrys field in the Allow List.

You can also add a contact's domain (e.g. whatever comes after the @ symbol) to allow anyone from that company.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 MSN

Select Settings: Email | Junk e-mail (bottom left, just above Calendar).

From the E-mail settings screen, select Junk E-mail Guard.

Select Safe List.

Enter the email address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).

Select Add.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Mozilla Thunderbird

Check if your contact's email is in your Junk folder, right-click on the email and choose "Mark As Not Junk".

Click Address Book.

Make sure that the Personal Address Book is highlighted.

Click New Card, the New Card window will display.

Under the Contact tab, copy your contact's "From" address and paste it into the Email dialog box.

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:


Start Norton AntiSpam, select Status & Settings tab.

Select AntiSpam.

Select Configure button - right hand side bottom of the screen.

Select Allowed List tab - second tab on the list of tabs.

Select Add.

Enter email address in the Email address box.

Select OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Outlook

2003, 2007 and Express

Without an example email address in your inbox:

Select Actions from the toolbar at the top of the screen.

Select Junk E-mail.

Select Junk E-mail Options...

Click the Safe Sender tab.

Click Add.

Type in the email address you wish to add to your safe sender list.

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

With an example email in your inbox:

Open the email.

In the Toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the "Junk Email" section

Select "Add sender to Address book".

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

To white list an entire domain:

Open the email.

In the Toolbar options at the top, click the Safe Lists drop-down.  
Note: This is located in the "Junk Email" section

Select "Add Sender's Domain (@example.com) to Safe Senders List.

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

2010

In Outlook, go to the Home tab.

Click the Junk button.

Choose "Junk E-Mail Options" from the drop-down list.

Go to the Safe Senders tab.

Type in either the email address or the domain name you wish to add.

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

Express

In Outlook, go to the Tools menu.

Select "Address Book".

Click New and select New Contact from the drop-down menu.

Type in email address and include any details you want.

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Outlook.com (Formerly Hotmail)

Open your Outlook mailbox.

Select Options from the top right (next to the question mark).

Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.

In the space provided, enter the address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).

Select Add to list.

Ensure the safe mailing lists box has the address you entered, and select OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Road Runner

Open your Road Runner mailbox.

Open your Junk Mail folder.

Select the email that includes the e-mail address you would like to add as a safe sender.

Click "Mark as Not Spam".

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Spam Assassin

Follow the instructions to manually white list here.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Verizon

Open your Inbox.

Click Options.

Click Block Senders.

Locate the “Safe List”.

Enter your contact's domain.

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

 Windstream

Click the Settings tab.

Click Messages.

Click Allow and Block Messages.

Select "Advanced Block Senders".

In the Allowed Senders and Domains area type the senders and domains you want to allow. 

Click OK.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

Yahoo

In Yahoo Mail, your contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

Open your Yahoo mailbox.

Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.

Click "New Contact".

Fill in the fields of your Contact.

Click Save.

Thanks for completing the steps.

Remember to reply to this email confirming that you've done so.

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